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FAQ Loading About SaaS Model
A : The disk space is only for files uploaded into the application, as well for downloading the outputs from application.
A : No. Such access will be available basis client need .
A : ezeeSteel servers are located in India . However, basis client need it can be application be located to international location.
A : Our serves are restarted every Sunday at 1 AM EST to improve performance and prevent memory leaks.
A : We do not store your credit card information and do not bill you automatically. You will have to manually extend your user licenses. A reminder alert will be displayed 7 days before your account expires when you log on to the application.
A : Any user with administrative rights can log in and renew. Go to Company under Settings menu. Click on View License Information link and renew your account.
A : Yes, you can purchase additional licenses whenever you wish.
A : The minimum commitment for the service is 1 month. You can cancel your service any time. However, no refunds are offered for the unused portion of time.
A : Log in to your account. Go to Company under Settings menu and click on 'Cancel Account'.